For years, popular leadership models have celebrated the extrovert – the bold speaker, the room-commanding presence, the fast decision-maker. But as we head deeper into 2025, it’s becoming clear: that’s not always what teams need.
In fact, there’s growing demand for a different kind of leader – the kind who doesn’t chase the limelight, but quietly builds trust, listens deeply and creates psychologically safe environments for others to shine.
A 2024 Gallup study found that managers who scored highly in “listening and coaching” were 31% more likely to retain high performers and saw a 21% increase in team engagement.
(Source: Gallup State of the Global Workplace, 2024)
Another Deloitte report in late 2023 showed that teams led by low-ego, high-trust managers were significantly more adaptable in navigating ongoing economic and technological shifts.
(Source: Deloitte Human Capital Trends, 2023)
These leaders aren’t reactive. They’re intentional. In a time of constant disruption, that’s a superpower.
"In a gentle way, you can shake the world"
What Makes a “Quiet Leader” So Effective?
1. They Create Calm in Complexity
2. They Make Space For Others
3. They Follow Through
4. They’re Self-Aware
How to Spot – and Support – the Quiet Leaders in Your Organisation
- Don’t mistake silence for disengagement. The most observant leaders often speak last.
- Recognise substance over style. Look at outcomes, not just charisma.
- Give them space to lead in their own way. Avoid forcing them into traditional leadership moulds.
- Offer leadership development that honours their strengths. Strengths-based coaching, peer learning circles, or reflective leadership programmes can work wonders.